Refunds and returns
Return and Refund Policy
At Greenhill Country Farm, we value your satisfaction and aim to provide a seamless experience. If you’re not completelysatisfied with your purchase, our return and refund policy is here to assist you.
Returns
• Eligibility:
Items must be returned within 30 days of receipt, unused, in their original packaging, and accompanied by
proof of purchase.
• Process:
To initiate a return, please contact our customer service team at support@greenhillcountryfarm.co.za or call 011
083 5463. They will guide you through the return process and provide any necessary instructions.
Items must be returned within 30 days of receipt, unused, in their original packaging, and accompanied by
proof of purchase.
• Process:
To initiate a return, please contact our customer service team at support@greenhillcountryfarm.co.za or call 011
083 5463. They will guide you through the return process and provide any necessary instructions.
Refunds
• Inspection:
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
• Approval:
If approved, refunds will be processed to your original method of payment within 7-10 business days.
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
• Approval:
If approved, refunds will be processed to your original method of payment within 7-10 business days.
Shipping Costs
• Responsibility:
You are responsible for the shipping costs of returning your item.
• Non-Refundable:
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted
from your refund.
You are responsible for the shipping costs of returning your item.
• Non-Refundable:
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted
from your refund.
Contact Us
If you have any questions or need further assistance, please reach out to us:
• Phone: 011 083 5463
• Email: support@greenhillcountryfarm.co.za
• Address: Plot A93, Barnardsvlei, Mooinooi, North West, 0325
• PO Box: Po Box 1847, Mooinooi, North West, 0325
We are committed to ensuring your satisfaction and are here to assist with any concerns regarding our return and refund
policy.
• Phone: 011 083 5463
• Email: support@greenhillcountryfarm.co.za
• Address: Plot A93, Barnardsvlei, Mooinooi, North West, 0325
• PO Box: Po Box 1847, Mooinooi, North West, 0325
We are committed to ensuring your satisfaction and are here to assist with any concerns regarding our return and refund
policy.
